Help / FAQ
Help / FAQ
- Can I buy all the drapes in additional sizes from the Ezisize service?
- No, unfortunately some designs are excluded. Please refer to the Ezisize information on this web site or call our toll free number for more information.
- Will the curtain be to my Exact measurements?
- We offer 51 extra sizes in our Ezisize service. These are set sizes and are designed to cover most window sizes. We will allocate the best size to cover your measurements.
- Will the curtains I buy in store match exactly to the curtains I order via Ezisize?
- Colour batches may vary between curtains in store and your Ezisize Order, if colour batching is essential we suggest that all sizes required be ordered through Ezisize.
- Are Sheers available in the Ezisize service?
- No, Sheers are not available in Ezisize.
- I am unsure of my measurements and do not know if I’m measuring correctly.
- If you are unsure of the sizing or how to measure your windows please contact customer services to help you.
- What is Extra Gather (when ordering Ezisize)?
- Extra Gather increases the width (when you are within 50cm of the maximum width of a size bracket) of the curtain you select.
- What size curtain will I receive when ordering Extra Gather?
- When you select the Extra Gather option you will be moved into the next width size bracket (keeping your drop the same) giving you a wider curtain, that appears fuller when hung.